As a key deliverable of the NSW Minerals Strategy, the NSW Government delivered the first phase of a fit-for-purpose platform for industry in December 2019 to support the end-to-end management of exploration and mining titles with increased transparency and accountability.

The second phase of the Titles Management System (TMS), launched on 22 June 2020, delivers additional functionality for  convenient, online access to services provided by Mining, Exploration and Geoscience (MEG), formerly the Division of Resources and Geoscience. When fully deployed, users will be able to initiate, save, submit and pay for all applications required under the Mining Act 1992 and the Petroleum (Onshore) Act 1991.

The portal supports new and existing authority holders and can be used by agents and the wider community.

TMS will ultimately replace the current Resources Customer Portal (RCP), which will be decommissioned shortly after Phase 2 is launched. Further notifications will be provided as to timing of this decommissioning.

TMS Phase 2

The latest functionality available as part of the second phase deployment allows users to lodge new applications for the grant and renewal of coal and mineral authorities including:

  • exploration licences
  • assessment leases
  • mining leases.

Features

Features available as part of Phase 2 include:

  • a dashboard to track the progress of your lodged applications
  • the ability to save applications as a draft for completion later
  • geospatial selection of application areas
  • automatic population of contact details
  • attachment of documents to draft and lodged applications
  • secure payment of application fees by credit card
  • case tracking for all TMS cases
  • the ability to generate a PDF of the application data.

Accessing TMS

Go to the new Titles Management System.

Future additions to TMS

Additional functionality and services will be added to TMS in future deployments including:

  • the ability to submit other types of applications required by the Mining Act 1992 and Petroleum (Onshore) Act 1991
  • notification of key dates (e.g. annual report due dates)
  • enhanced profile management
  • automated correspondence
  • a contemporary public register
  • streamlined report lodgement.

Updated templates

The following templates have been updated:

Fillable Word and printable PDF versions of documents:

Online versions:

Alternatively, these templates are available at https://www.resourcesregulator.nsw.gov.au/environment/forms

The links in our applications forms to the new templates will be updated shortly. We apologise for any inconvenience.

Consultation

Phase 2 deployment consultation

A new monthly TMS Newsletter for stakeholders was launched in March 2020.

In April 2020, the TMS team conducted a virtual roadshow comprising ten separate engagement sessions with agents and holders from the coal and minerals sectors. The sessions included targeted feedback on existing system functionality as part of Phase 1, a demonstration of Phase 2 functionality and discussions on key functional priorities for future TMS releases.

The wider industry was also invited to respond to a TMS pulse check survey released in April 2020. Fifty-three responses were received, with encouraging results indicating that the majority found that the current system quite intuitive and easy to use. Respondents identified the importance of visibility over the progress of pending applications and enhanced dashboard functionality that would allow greater visibility of reports, renewals, conditions, payments, etc. The TMS team is working to incorporate the constructive feedback as part of future releases.

Prior to Phase 2 deployment, a round of user testing with industry participants was held between 9 and 12 June. Feedback from this testing activity may also inform future development work.

Phase 1 deployment consultation

To ensure the system is fit-for-purpose, the Division held an industry webinar to gain feedback on key features being considered in the development of the portal. The Division would like to thank the webinar participants for taking part. Valuable insights were gained to help us improve the portal.

View a video of the full TMS industry webinar

View the responses to questions raised by industry at the webinar

Prior to the system’s launch, the Division sent out a letter to all applicants and authority holders in TAS requesting a validation of their contact details.

We are always focused on improving our services, so we welcome your feedback and suggestions based on your experience with TMS.  You can provide feedback by emailing us at tms@planning.nsw.gov.au.

For Further Information

Support using TMS

To assist users to create a TMS account, navigate their way around the system and submit applications, several support tools have been developed.

Documents

View the Titles Management System User Guide

View the Titles Management System Frequently Asked Questions

View an Information sheet (preface) on applying for an exploration licence, assessment lease or mining lease

View an Information sheet (preface) on applying to renew an exploration licence, assessment or mining lease

Help text is also embedded into the system to assist users to manage their account and lodge applications.

Supplementary Instructions

Following the Phase 2 launch on 22 June 2020, we wish to advise TMS users that when documents are uploaded and saved using a ‘document type’ previously used, the second uploaded document will overwrite the original.

An interim measure has been developed to overcome this and should be adopted until this is resolved.

How to videos

Navigating the dashboard on TMS

Applying for an exploration licence using TMS

Applying for an assessment lease using TMS

Applying for a mining lease using TMS

Renewing an authority using TMS

Monthly TMS Stakeholder Newsletter

Subscribe to the TMS Monthly Newsletter

TMS Technical Support

If you have any technical enquiries concerning the portal (e.g. difficulties uploading an attachment or access issues), please contact us at tms@planning.nsw.gov.au

General Application Support

If you have any general enquiries concerning the authority application process (e.g. the information required to support an application), please contact  resource.operations@planning.nsw.gov.au